Delivery of your equipment
An accessory, several boxes or a bulky piece of equipment: the mode of transport depends on the content of your order and your destination. The applicable fees and delivery time are indicated before your confirmation.
Parcel
Parcel shipments can be entrusted to GLS. Depending on availability, they depart from our partner logistics network. Tracking information is provided when available from the carrier. The announced times are expressed in business days.
As a guideline, parcel transit to France is estimated at 3 to 4 business days after handover to the carrier. This duration does not include preparation. Product availability, payment receipt, and any particularities of the address must be taken into account: the displayed time for your order remains the one to consult.
Transit guidelines for international parcels
| Destination | Indicative transit after shipment |
|---|---|
| Germany, Austria, Hungary, Luxembourg, Slovakia, Czech Republic | 2 business days |
| Estonia, Latvia, Lithuania | 2 to 3 business days |
| Belgium, Denmark, Netherlands, Romania, Slovenia | 3 business days |
| France, Italy, Croatia, Cyprus | 3 to 4 business days |
| Bulgaria, mainland Spain, Ireland, Malta | 4 business days |
| Portugal | 4 to 5 business days |
| Sweden | 4 to 6 business days |
| Greece | 6 business days |
| Finland | 5 to 7 business days |
| Switzerland, Liechtenstein | 4 business days, excluding any customs delay |
| United Kingdom | 5 to 7 business days, excluding any customs delay |
| Norway | 4 to 7 business days, excluding any customs delay |
These transit times are indicative. The available destinations and the applicable time for your order are specified before confirmation. The zones offered at payment, islands and remote areas may have specific conditions.
Furniture and pallet deliveries
Heavy or bulky products may travel on pallets with DACHSER or RABEN. Weight, packaged volume and address determine transport conditions. A quote may be necessary; its amount must be known and accepted before the firm order concerned.
Unless an additional service is provided in the order, delivery does not include carrying inside, upstairs delivery, assembly or installation. Check passage dimensions and report access constraints before purchase. For bulky equipment, plan for appropriate persons and means for safe reception.
Delivery fees
The applicable amount is the one displayed in your cart or on the accepted quote. No additional transport charges are imposed after a firm order without appropriate basis and agreement.
Upon receipt
If possible, check the external condition and contents of the shipment. In case of anomaly, note precise reservations with the carrier and contact us with your order reference. Photographs may speed up processing. These recommendations do not reduce legal guarantees or consumer rights.
Returns and after-sales service
Contact contact@amplidestock.com to identify the appropriate procedure: withdrawal, damage or warranty. The supplier's address is not a return address to be used spontaneously. The terms and any applicable fees are detailed in the GTC; a return under a legal warranty is not to be confused with a return for convenience.